Posts Tagged user journey

13 Reasons why eBay Are Wrong

Last month, eBay released a study suggesting that showing paid ads for your brand terms on Google is a complete waste of money.

As an experiment, eBay paused their paid ads for the keyword ‘ebay’, and found that the reduction in clicks from their Google paid ads was made up for by an increase in clicks from their Google organic listings. eBay therefore concluded that bidding on your brand name is a complete waste of money.

 

 

Wrong. If, like eBay, you simply provide an ad message for your brand name as a mere navigational link (i.e. so that your simply appear in the paid listings), you will probably notice that any increase in paid clicks from your brand keywords is met with an equal decrease in organic (natural) clicks from your brand keywords, with no added value being created.

However, paid ads for brand terms can create significant value for your business if the execution of your brand ad strategy is more involved than simply providing a mere navigational link, for example:

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4 Practical Ways to Lower Your AdWords CPCs

WordStream last week carried out some fascinating research on Google AdWords CPC prices of different sectors. One key finding was that the finance industry carried high CPCs of up to $54.91, while other service-related sectors such as education, law and health also exhibited expensive CPC prices of over $30.00.

It’s All Relative

Since CPC prices are often closely linked to the potential profitability of a sale from that keyword, the CPC price is often a mute point. A ‘bad credit history remortgage’ could be worth $15,000 profit to a remortgage broker, so having CPCs in excess of $50.00 can deliver a strong return on investment.

On the other hand, the keyword ‘New York weather’ has little commercial intention, so keywords such as this tend to benefit from low CPCs.

While this relativity of CPC prices makes CPC comparisons across sectors rather meaningless, most PPC advertisers would jump at the chance to pay lower CPCs. So below are 4 strategies I’ve found useful for achieving lower CPCs, while still maintaining a strong conversion rate.

 

Source: Wordstream

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Your Role in Search Engine Relevancy

Google is all about relevancy. Their whole business model depends on it. They want to provide searchers with the most relevant and useful results, and provide the easiest and most efficient means for searchers to find the information they are seeking.

So it comes as a surprise to see widespread discussion criticising the quality of Google search results among search marketing professionals, talk of people getting up in arms because they can’t find the information they are looking for, mention of people having to resort to old-fashioned bookmarking to avoid losing track of that golden nugget of an article they found back in 2003.

Are search results really becoming less relevant? Or are our expectations of high quality search results increasing faster that improvements in search quality can keep up? While Google no doubt needs to continue to improve the relevancy and usefulness of it search results, it’s not just Google who need to improve. We can also learn how to better construct our search queries to find the right information more quickly and easily.

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The Broad Match Generator

Google AdWords gives pay per click advertisers a wealth of tools to create, test and optimise highly-targeted pay per click (PPC) campaigns. One of the methods of doing so is through match type: exact, phrase and broad.

While exact and phrase match keywords are generally more controllable than broad match keywords, broad match can open up your business to a significant number of additional customers – those who might otherwise have been missed if only exact and phrase match keywords were used.

As we consider the pros and cons of each match type, we find that a balance is therefore required between the extra visitors broad match can deliver, and the quality of those extra visitors. In trying to find that balance, we consider a technique called the Broad Match Generator, which uses broad match search queries to generate new exact, phrase, and negative keywords. We see how the methodical process of regularly analysing  search query data, to continually expand keyword lists and ad text relevancy (Broad Match Generation), can help take advantage of the opportunities of broad match while still delivering a strong ROI.

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To Deep-Link Or Not To Deep-Link

Landing page selection is an art.

When it comes to choosing landing pages for paid search ads, there is only one rule which must be followed: the page must be relevant to the user’s search query.

Other than ensuring a highly relevant user journey is delivered, there are no clear rules explicitly stating how a landing page should be designed, structured and styled, nor is there a landing page formula which works for everyone. Landing pages selection is about finding out what works best for your business, products, services, target audience, keywords and ads, through ongoing testing and optimisation.

Landing page performance will therefore vary depending on countless numbers of variables, making landing page best practice ambiguous. That said, it is important to be aware of the reasoning and implications behind any landing page strategy, to enable more informed landing page selection and more insightful testing and optimisation when comparing one landing page to another.

So to better understand the issues which arise when choosing landing pages, let’s consider one common dilemma which a large number of advertisers face: whether or not to deep-link.

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