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	<title>Alan Mitchell &#124; Search Marketing Techniques &#187; rule</title>
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		<title>4 Practical Ways to Lower Your AdWords CPCs</title>
		<link>http://www.calculatemarketing.com/blog/techniques/4-practical-ways-to-lower-your-adwords-cpcs/</link>
		<comments>http://www.calculatemarketing.com/blog/techniques/4-practical-ways-to-lower-your-adwords-cpcs/#comments</comments>
		<pubDate>Wed, 27 Jul 2011 05:25:27 +0000</pubDate>
		<dc:creator>Alan Mitchell</dc:creator>
				<category><![CDATA[Techniques]]></category>
		<category><![CDATA[ads]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[conversion rate]]></category>
		<category><![CDATA[CPCs]]></category>
		<category><![CDATA[CTR]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[expansion]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[keywords]]></category>
		<category><![CDATA[long-tails]]></category>
		<category><![CDATA[modified broad match]]></category>
		<category><![CDATA[optimisation]]></category>
		<category><![CDATA[personalisation]]></category>
		<category><![CDATA[ppc]]></category>
		<category><![CDATA[pricing]]></category>
		<category><![CDATA[process]]></category>
		<category><![CDATA[quality score]]></category>
		<category><![CDATA[relevancy]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[rule]]></category>
		<category><![CDATA[search queries]]></category>
		<category><![CDATA[tailoring]]></category>
		<category><![CDATA[user journey]]></category>

		<guid isPermaLink="false">http://www.calculatemarketing.com/blog/?p=1246</guid>
		<description><![CDATA[WordStream last week carried out some fascinating research on Google AdWords CPC prices of different sectors. One key finding was that the finance industry carried high CPCs of up to $54.91, while other service-related sectors such as education, law and health also exhibited expensive CPC prices of over $30.00. It&#8217;s All Relative Since CPC prices [...]]]></description>
			<content:encoded><![CDATA[<p>WordStream last week carried out some <a href="http://www.wordstream.com/articles/most-expensive-keywords">fascinating research</a> on Google AdWords CPC prices of different sectors. One key finding was that the finance industry carried high CPCs of up to $54.91, while other service-related sectors such as education, law and health also exhibited expensive CPC prices of over $30.00.</p>
<h3>It&#8217;s All Relative</h3>
<p>Since CPC prices are often closely linked to the potential profitability of a sale from that keyword, the CPC price is often a mute point. A <em>&#8216;bad credit history remortgage&#8217;</em> could be worth $15,000 profit to a remortgage broker, so having CPCs in excess of $50.00 can deliver a strong return on investment.</p>
<p>On the other hand, the keyword <em>&#8216;New York weather&#8217;</em> has little commercial intention, so keywords such as this tend to benefit from low CPCs.</p>
<p>While this relativity of CPC prices makes CPC comparisons across sectors rather meaningless, most PPC advertisers would jump at the chance to pay lower CPCs. So below are 4 strategies I&#8217;ve found useful for achieving lower CPCs, while still maintaining a strong conversion rate.</p>
<p>&nbsp;</p>
<p><a href="http://www.calculatemarketing.com/blog/techniques/4-practical-ways-to-lower-your-adwords-cpcs/"><img class="aligncenter size-full wp-image-1247" title="Google AdWords CPCs" src="http://www.calculatemarketing.com/blog/uploads/2011/07/Google-AdWords-CPCs.jpg" alt="" width="564" height="1090" /></a></p>
<p style="text-align: right;">Source: <a href="http://www.wordstream.com/articles/most-expensive-keywords">Wordstream</a></p>
<p><span id="more-1246"></span></p>
<p>&nbsp;</p>
<h3>1. Use Long Tail Keywords</h3>
<p>Long-tail keywords are those highly-specific, infrequently searched-for phrases such as <em>&#8216;all inclusive holidays to Paris from Sydney&#8217;</em>, which turn up in your search query report. Since they tend to have less advertiser competition, they can be considerably cheaper than more generic keywords such as <em>&#8216;Paris holidays&#8217;</em>.</p>
<p>What&#8217;s more, since people making long-tail searchers have arguably carried out the large majority of their pre-purchase research, and are often further along in the buying cycle, long-tail searches can have a considerably higher conversion rate.</p>
<p>Cheaper CPCs and higher conversion rates were <a href="http://www.calculatemarketing.com/blog/techniques/benefits-of-long-tail-keywords/">exactly what I found</a> when analysing search queries containing different numbers of words. Searches containing 4 or more words performed consistently better than searches containing fewer than 4 words.</p>
<p><strong>Recommendations:</strong></p>
<ul>
<li>Use Google&#8217;s <a href="https://adwords.google.com/select/KeywordToolExternal">Keyword Tool</a> to research keywords which have approximately 100 searches/month. These tend to get overlooked by a large number of PPC advertisers.</li>
<li>Take advantage of the &#8216;more like these&#8217; feature in Google&#8217;s Keyword Tool to continue to build your list of long-tail keywords.</li>
<li>Run a search query report to look at the search queries which get matched to your keywords. If they are relevant, and have a decent click volume, add them as new keywords and give them their own tailored ads. This way, instead of long-tail searches being matched to your more generic keywords, they will now be matched to longer keywords, giving you more control over ad messages and bid optimisation.</li>
</ul>
<p>&nbsp;</p>
<h3>2. Research Uncompetitive Themes</h3>
<p>Keywords which have less competition often have lower CPCs. Finding keyword with less competition often requires you to think outside the box, although with the right tools and approach you can be diversifying your keyword portfolio in no time.</p>
<p><strong>Recommendations:<br />
</strong></p>
<ul>
<li>Plug the URL of a competitor&#8217;s website into Google&#8217;s Keyword Tool and see what comes up. If their products and services are worded differently to yours, it can uncover some previously-overlooked terminology.</li>
<li><a href="http://www.calculatemarketing.com/blog/techniques/search-query-report-keyword-research/">Mine your search query report</a> to uncover themes which you previously overlooked. Don&#8217;t worry if a search query has only a handful of clicks –you&#8217;re trying to research new <strong>themes</strong> from searches which have matched to your existing keywords, so click volumes would likely be much greater if they are added as new keywords.</li>
<li>Look for numbers which frequently crop up in your search query report. If you&#8217;re selling holidays, consider how people type the dates into their search, such as <em>&#8216;France holidays December 2011&#8242;</em>, or <em>&#8216;winter 2012 skiing deals Queenstown&#8217;</em>. If you can provide tailored ads which cater for these date searches, you will likely receive high click through rates (CTR), high Quality Scores, and low CPCs.</li>
<li>Use <a href="http://www.google.com/insights/search/">Google Insights for Search</a> to find breakout searches. These are searches which have recently increased in popularity by at least 400%, and can be excellent opportunities for highly-profitable keyword targeting due to their relatively low competition and relatively low CPCs.</li>
<li>Ask friends or family how they might search for your products and services.</li>
</ul>
<p>&nbsp;</p>
<h3>3. Use Modified Broad Match</h3>
<p>Modified Broad Match is a variation of broad match, but allows you greater control over the types of search queries which trigger your ads. By placing a plus (+) sign in front of certain words in your keyword, Google will only match your keyword to searches which contain <strong>all</strong> of the words with a preceding plus sign.</p>
<p>So if your keyword was &#8216;+cheap +deals to +Rome&#8217;, you can be sure than any searches matching to your keyword <strong>must</strong> contain the words &#8216;cheap&#8217;, &#8216;deals&#8217;, and &#8216;Rome&#8217;.</p>
<p>Modified broad match is a great way to improve the quality and profitability from your AdWords campaigns. In some recent <a href="http://www.calculatemarketing.com/blog/techniques/modified-broad-match-adwords-analysis/">research</a> I carried out on modified broad match keywords, keywords with a greater amount of broad match modification tended to have considerably higher CTRs and significantly lower CPCs.</p>
<p><strong>Recommendations:<br />
</strong></p>
<ul>
<li>Take advantage of modified broad match. It allows you greater control over the types of searches which trigger your keywords.</li>
<li>Be mindful that restricting the match types of your keywords may reduce your click volume, so compensate for this by researching additional keywords and themes.</li>
<li><a href="http://www.calculatemarketing.com/blog/techniques/google-adwords-broad-match-generator/">Broad match generation</a> can also be a useful tool to allow your more generic non-modified broad match keywords to catch relevant search traffic which have not yet been added as modified broad match keyword.</li>
</ul>
<p>&nbsp;</p>
<h3>4. Be Relevant</h3>
<p>Despite PPC often being dubbed as saturated and highly-competitive, the truth is there are <a href="http://www.calculatemarketing.com/blog/techniques/relevancy-the-holy-grail-of-ppc/">massive opportunities everywhere</a> for PPC advertisers to achieve high profitability by providing highly-relevant and helpful ads, which engage with their target audience.</p>
<p>Searches on Google are now becoming increasingly diverse, complex, and unique, and users are expecting a higher degree of relevancy and helpfulness from search results. If you can be the advertiser which caters for the specific needs and requirements of searchers, visitors will reward you with their wallets. And since click through rate (CTR) is a large component of Quality Score, if you can achieve a high CTR, low CPCs will naturally follow.</p>
<p><strong>Recommendations:<br />
</strong></p>
<ul>
<li>Create hundreds of highly-granular ad groups, each containing only a handful of very similar keywords.</li>
<li>Tailor your ad messages to your ad group&#8217;s keywords. If the ad group contains keywords related to &#8216;Winter 2012 Queenstown holidays&#8217;, ensure your ads also mention cater for Queenstown holidays in Winter 2012.</li>
<li>Run an ad group report and find your ad groups which receive a large number of clicks. Changes are those ad groups are being matched to a large number of very different searches, so could benefit from being split out. The <a href="http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule/">10% Clicks Rule</a> is a useful tool for quickly and efficiently identifying your ad groups which could benefit from being split out. Follow the 3 part guide for step-by-step instructions of how to do this.</li>
<li>Examine your ad groups with high CPCs and low CTRs. Consider how closely your search queries match to that ad group&#8217;s ads. If a gap exists between the ad group&#8217;s searches and the ad group&#8217;s ads, consider how you can make changes to boost your relevancy.</li>
</ul>
<p>&nbsp;</p>
<h3>Return on Investment is the Goal</h3>
<p>Quality Score doesn&#8217;t sell anything. Click through rate doesn&#8217;t sell anything. CPCs don&#8217;t sell anything. Improving these metrics should not be the objective of your campaign. Improving ROI should be.</p>
<p>All other things equal, if you reduce your CPCs by 20%, great!</p>
<p>But are all other things equal? In trying to reduce your CPCs, have your sacrificed volume? Have you sacrificed quality? Are paying lower CPCs simply because visitors are now less relevant and less likely to convert? Are you now missing out on more relevant and potentially more profitable searches?</p>
<p>CPCs or Quality Score or CTR should not be the end goal of your PPC campaign. Return on investment should be. There&#8217;s no harm in paying 50% higher CPCs if your profit increases by 60%. So only use CPCs as a guide.</p>
<p>By all means use long-tail keywords, search query reports, and modified broad match as a means to lower your CPCs. But make sure your sales volume and ROI also rises as a result.</p>
<p>&nbsp;</p>
<p><strong>Alan Mitchell is a <a href="https://adwords.google.com/professionals/profile/ind?id=013298815533045234121&amp;hl=en">Google AdWords certified</a> PPC specialist based in Melbourne, Australia, with over 4 years running <a href="http://www.calculatemarketing.com/what-i-do/who-ive-helped.html">successful PPC campaigns</a> for businesses in Australia and overseas. Find out how the <a href="http://www.calculatemarketing.com/what-i-do/my-approach.html">specialist PPC management</a> such as the 4 PPC strategies above can help you improve your return on investment from PPC marketing, or <a href="http://www.calculatemarketing.com/contact.html">get in touch</a> for more information.<br />
</strong></p>
]]></content:encoded>
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		</item>
		<item>
		<title>One Keyword per Ad Group: Pros &amp; Cons</title>
		<link>http://www.calculatemarketing.com/blog/techniques/keywords-per-ad-group/</link>
		<comments>http://www.calculatemarketing.com/blog/techniques/keywords-per-ad-group/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 04:14:05 +0000</pubDate>
		<dc:creator>Alan Mitchell</dc:creator>
				<category><![CDATA[Techniques]]></category>
		<category><![CDATA[ad groups]]></category>
		<category><![CDATA[ads]]></category>
		<category><![CDATA[expansion]]></category>
		<category><![CDATA[keywords]]></category>
		<category><![CDATA[long-tails]]></category>
		<category><![CDATA[ppc]]></category>
		<category><![CDATA[quality score]]></category>
		<category><![CDATA[relevancy]]></category>
		<category><![CDATA[rule]]></category>
		<category><![CDATA[structure]]></category>
		<category><![CDATA[tailoring]]></category>

		<guid isPermaLink="false">http://www.alanmitchell.com.au/?p=618</guid>
		<description><![CDATA[Keywords should be given their own ad group if a more targeted ad can be displayed]]></description>
			<content:encoded><![CDATA[<p>I recently stumbled across a Google AdWords video by Derek Faylor describing <a href="http://www.dotcomsecrets.com/blog/how_boost_adwords_relevancy.htm" target="_blank">how to boost AdWords relevancy</a>. He suggests picking one keyword that is core to your business, setting it to exact match and giving the keyword its own ad group with its own tailored ads. The idea is this: if your ads closely match your keywords, you will be seen by Google as being highly relevant, so your Quality Score will increase. This will lead to a higher ad rankings, higher click-though rates (CTR) and lower costs per click (CPC).</p>
<p>It makes sense, and I completely agree that a <a href="http://www.alanmitchell.com.au/techniques/relevancy-the-holy-grail-of-ppc/" target="_self">highly relevant approach</a> such as that outlined by Derek is essential to achieve great results in paid search.</p>
<p>However, although Derek emphasises that his one keyword per ad group strategy should only be applied to <em>one </em>keyword which is core to your business, there will rarely be a case where a business will only want to advertise on a single keyword. There will likely be hundreds of possible phrases that will be highly relevant to a business, and having a portfolio of hundreds, even thousands, of long-tail keywords (instead of just bidding on one or two highly generic short-tail keywords) will <a href="http://www.alanmitchell.com.au/techniques/benefits-of-long-tail-keywords/" target="_self">often achieve better results</a>.</p>
<p>So is Derek&#8217;s strategy of one keyword per ad group practical if applied on a larger scale?</p>
<p>Let&#8217;s have a look at the pros and cons.</p>
<p><span id="more-618"></span></p>
<h3>Advantages</h3>
<h5>1. Highly Relevant</h5>
<p style="padding-left: 30px;">Having one keyword per ad group  makes it possible to write ads which very closely match the keyword. If the ad group contained only the keyword &#8220;brown leather shoes&#8221;, the ad could include the words &#8220;brown&#8221;, &#8220;leather&#8221; and &#8220;shoes&#8221;, possibly with prices of brown leather shoes, and take users through to the brown leather shoes landing page. However, if the ad group contained the keywords &#8220;brown leather shoes&#8221;, &#8220;blue suede shoes&#8221; and &#8220;red wellington boots&#8221;, at best, a generic &#8220;shoes&#8221; ad could be shown. Having very different keywords in the same ad group makes it impossible to create a highly relevant PPC campaign.</p>
<h5>2. High Quality Score</h5>
<p style="padding-left: 30px;">As previously pointed out, having one keyword per ad group would likely achieve high Quality Scores, high CTR and strong ad rankings. Conversion rates are also likely to benefit, as highly relevant ad text will make users more pre-qualified before clicking.</p>
<h5>3. Easy to Optimise Ads for Quality Score</h5>
<p style="padding-left: 30px;">If you notice Quality Score for one of your keywords is low, having one keyword per ad group makes it is relatively easy to identify which keyword / ad combination is performing poorly and make appropriate changes to improve its Quality Score.</p>
<h3>Disadvantages</h3>
<h5>1. Unnecessary</h5>
<p style="padding-left: 30px;">Having every one of your keywords in its own ad group is unnecessary. If you have two keywords, &#8220;blue suede shoes&#8221; and &#8220;suede shoes blue&#8221;, what benefit is there of having each of those keywords in a separate ad group? The keywords are so similar, so you could not possibly write a more relevant ad for one if it were in its own ad group.</p>
<h5>2. Unmanageable</h5>
<p style="padding-left: 30px;">Imagine a Google AdWords ad group with 2,000 keywords. If each had its own ad group, that would mean 2,000 ad groups. Imagine how difficult it would be to manage 2,000 ad groups, most of which would fail to see a single click. Since many of the keywords would be so similar, the same ads would likely be used across multiple ad groups. There would be a lot of duplication of ads and it would take forever to download reports or update changes. Quite simply, your AdWords account would become incredibly time-consuming and frustrating to manage.</p>
<h5>3. Diluted Ad Text Performance Data</h5>
<p style="padding-left: 30px;">If each keyword had its own ad group, impression and click data for ads would be diluted over a greater number of ad groups, making analysis and optimisation of ads difficult and less meaningful. If , however, 10 of your very similar keywords were grouped together in one ad group, impression and click data for those 10 keywords would be aggregated for the ad group&#8217;s ads, making it easier to spot which ads are performing well and which need changing.</p>
<h3>Balance</h3>
<p>Although having one keyword per ad group would be nice in a perfect world, considering that there are potentially thousands of keywords that could be relevant to your business, having one keyword per ad group is taking paid search to an unmanageable level. While having one keyword per ad group is one extreme of paid search management, putting <em>all </em>of your keywords in one ad group is the other. The best results in paid search are achieved from a balanced approach, somewhere in between the two extremes.</p>
<p>So don&#8217;t just separate out keywords into their own ad groups for the sake of it. Your account will soon become unmanageable and you&#8217;ll dilute your ad text data. Instead, group very similar keywords together, even if they are broad matched. As long as your keywords are very similar, 5-20 keywords per ad group is fine. I regularly achieve Quality Scores of 9 and 10 using this approach. The key is to make sure the keywords in each of your ad groups are <em>very similar</em>, and that your ads are highly relevant to the ad group&#8217;s keywords.</p>
<p>Start with maybe 10 closely related keywords in each ad group. Once you have some data collected, use the <a href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule/" target="_self">10% Clicks Rule</a> to decide which of your ad groups and keywords could benefit from being split out and given their own tailored ads. It will keep your time and effort focused only on the parts of your campaign which deserve your time and effort.</p>
<p>As with most things in life, it&#8217;s about finding a balance. As you continually strive to improve the relevancy of your keywords and ads, make sure the strategy you are adopting is achievable and sustainable. If you put all your keywords in the one ad group, you&#8217;ll receive a poor Quality Score as users fail to engage with your ads. If you over complicate your keyword / ad group structure, you&#8217;ll end up creating a bloated paid search account and start to lose focus of your long-term goals. Find a balance that works for you.</p>
<h3>Rule of Thumb</h3>
<p>So unfortunatley there isn&#8217;t really a rule for the number of keywords an ad group should contain. There isn&#8217;t a &#8216;best&#8217; number of keywords you should aim to have in each ad group. It&#8217;s about finding what works best for your business, for your products or services, for your set of keywords. But if you ever find yourself unsure whether a keyword should be split out into its own ad group, ask yourself this:</p>
<blockquote><p>A keyword should only be give its own ad group if you think you could write a more relevant ad (or show a more relevant landing page) for that keyword if it were in its own ad group.</p></blockquote>
<p>&nbsp;<br />
<center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center></p>
<p>Alan Mitchell is an experienced Google AdWords consultant helping businesses in Australia increase their <a title="Increase PPC Return on Investment" href="http://www.calculatemarketing.com/what-i-do/my-approach.html">return on investment</a> from PPC marketing. For more information on how a highly-organised and strategic ad group structure can benefit your business, <a title="Contact" href="http://www.calculatemarketing.com/contact.html">get in touch</a> today for a free consultation.</p>
<p><center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center><br />
<br />&nbsp;</p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>The 10% Clicks Rule Part 3: Does It Work?</title>
		<link>http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule-does-it-work/</link>
		<comments>http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule-does-it-work/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 04:55:56 +0000</pubDate>
		<dc:creator>Alan Mitchell</dc:creator>
				<category><![CDATA[Techniques]]></category>
		<category><![CDATA[10% clicks rule]]></category>
		<category><![CDATA[ad groups]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[analysis]]></category>
		<category><![CDATA[broad match]]></category>
		<category><![CDATA[evaluation]]></category>
		<category><![CDATA[exact match]]></category>
		<category><![CDATA[expansion]]></category>
		<category><![CDATA[optimisation]]></category>
		<category><![CDATA[phrase match]]></category>
		<category><![CDATA[relevancy]]></category>
		<category><![CDATA[rule]]></category>
		<category><![CDATA[search queries]]></category>
		<category><![CDATA[structure]]></category>

		<guid isPermaLink="false">http://www.alanmitchell.com.au/?p=249</guid>
		<description><![CDATA[No more that 10% of broad &#038; phrase match clicks should come from a single ad group]]></description>
			<content:encoded><![CDATA[<p>Welcome to the final part of the Clicks Rule special.</p>
<p>You may remember the 10% Clicks Rule is a technique to help identify the areas of your Google AdWords account which could benefit most from your time and effort (if not, you may want track back to <a title="10% Clicks Rule: Overview" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule/" target="_self">Part 1: Overview</a> and <a title="10% Clicks Rule: Process" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule-process/" target="_self">Part 2: Process</a>).</p>
<p>What I want to do now is evaluate the rule using a real AdWords campaign data to assess its viability. Does it work? Does it help PPC management? Does it actually help improve results? Is 10% the right figure?</p>
<p><span id="more-249"></span></p>
<h3>Example</h3>
<p>Let&#8217;s start with the example I worked through in <a title="10% Clicks Rule: Process" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule-process/" target="_self">Part 2: Process</a>.</p>
<p>As you may remember, we identified the ad groups which were receiving a large percentage of total broad and phrase-match clicks. In the example I used, 4 ad groups received at least 10% of broad and phrase clicks.<a href="http://www.alanmitchell.com.au/uploads/2009/07/example-1-before3.png"><img class="aligncenter size-full wp-image-363" style="border: none" title="example 1 before" src="http://www.alanmitchell.com.au/uploads/2009/07/example-1-before3.png" alt="Google AdWords ad groups" width="180" height="196" /></a>I then suggested looking at the search queries for these ad groups.<a href="http://www.alanmitchell.com.au/uploads/2009/07/10-percent-clicks-rule-search-queries-to-split-out4.png"><img class="aligncenter size-full wp-image-366" style="border: none" title="10 percent clicks rule search queries to split out" src="http://www.alanmitchell.com.au/uploads/2009/07/10-percent-clicks-rule-search-queries-to-split-out4.png" alt="Search query report Google AdWords" width="427" height="670" /></a>This gave me some great insight. Although search queries 54, 183, 55, 56 and 150 were relevant to my products and services, they were being broad matched to ad groups which were <em>not </em>relevant. Looking down the list, I found many similar examples of relevant searches being matched irrelevantly.</p>
<p>So I decided to create 16 new ad groups with 288 new keywords. Doing so gave me ideas of other new types of keywords, so I added them too, some in new ad groups. With these new keywords having their their own tailored ads, I could now be more sure than whenever someone searched for these search queries again, relevant ads would show.</p>
<h3>Effects on click distribution</h3>
<p>Let&#8217;s have a look at the before and after in terms of click distribution:</p>
<ul>
<li>The percentage of broad and phrase clicks going to ad group 17 fell from 22.8% to 12.4%</li>
<li>The percentage of broad and phrase clicks going to ad group 27 fell from 15.8% to 11.3%</li>
<li>Ad groups 30 and 26 dropped out of the top 5</li>
<li>Ad group 36 (one of the new ad groups I added with new keyword ideas) moved into the top spot</li>
<li>The number of ad groups receiving at least 10% of broad and phrase clicks fell from 4 last month to 3 this month</li>
<li>The amount of broad and phrase clicks going to top 5 ads groups fell from 69% last month to 59% this month</li>
</ul>
<p><a href="http://www.alanmitchell.com.au/uploads/2009/07/example-1-before-and-after2.png"><img class="aligncenter size-full wp-image-359" style="border: none" title="Google AdWords search query ad group analysis" src="http://www.alanmitchell.com.au/uploads/2009/07/example-1-before-and-after2.png" alt="example 1 before and after" width="615" height="233" /></a></p>
<p>(A more comprehensive comparison of ad group click percentages for both months can be found <a href="http://www.alanmitchell.com.au/uploads/2009/07/ad-group-percentages-compared1.png" target="_blank">here</a>).</p>
<p>So although most of last month&#8217;s ad groups are receiving a smaller share of broad and phrase clicks, one ad group (36) is now receiving more.</p>
<p>Not ideal, but it&#8217;s a step in the right direction. Next month, the search queries for ad group 36 can be analysed and split out into separate ad groups. If we repeat the process a few more times, what we&#8217;ll hopefully see is the broad and phrase click distribution spread over a greater number of ad groups.</p>
<h3>Effects on actual results</h3>
<p>Now let&#8217;s look at how overall AdWords results have changed:</p>
<ul>
<li>CTR increased by 22.5%</li>
<li>Click volume increased by 43.2%</li>
<li>CPCs stayed relatively constant (variation of $0.01)</li>
<li>Average position of ads rose by 0.6</li>
<li>Quality Score (weighted average) increased from 7.62 to 7.98</li>
<li>Conversion rate increased by 33.8%</li>
</ul>
<p>It seems like the improved ad group granularity, better tailoring of ads and 288 new keywords had a positive effect on CTR, Quality Score and conversion rate. Click volume also rose significantly for the same average CPC.</p>
<p>So great results all round.</p>
<h3>More examples</h3>
<p>We&#8217;ve only looked at one example so far. Let&#8217;s repeat the process for few more campaigns to see how the 10% Clicks Rule works on other campaigns.</p>
<p>Highlighted in red are the ad groups which are over 10% and could benefit from some insight.<a href="http://www.alanmitchell.com.au/uploads/2009/07/more-examples2.png"><img class="aligncenter size-full wp-image-361" style="border: none" title="more examples" src="http://www.alanmitchell.com.au/uploads/2009/07/more-examples2.png" alt="Improve Google AdWords CTR" width="334" height="469" /></a>In examples 2 and 3, just looking at the search queries for these highlighted ad groups I found over 300 new keywords that could be added. Most were relevant to my products and services but were being matched irrelevantly.</p>
<p>Although examples 4 and 5 had fewer ad groups over 10%, just looking at the top ad groups helped me uncover some unnecessary broad-matching, suggesting maybe a &#8216;top 5 rule&#8217; would be better to keep it relative.</p>
<p>Although no before and after results are yet available for these campaigns, it would be interesting to see how CTR, Quality Score and conversion rate improve over time with these ad group improvements.</p>
<h3>Conclusions</h3>
<p>So what can we conclude from all of this?</p>
<ul>
<li>The 10% Clicks Rule made it easy to identify ad groups where time and effort should be focused</li>
<li>There is evidence to suggest he 10% Clicks Rule successfully helped spread the share of broad and phrase clicks across a greater number of ad groups</li>
<li>There is evidence to suggest the 10% Clicks Rule helped significantly increase CTR, click volume, average position, Quality Score and conversion rate while keeping CPCs constant</li>
</ul>
<p>So&#8230;if you are worried that too much of your traffic is being broad or phrase-matched, or worried that you are losing control over where your ads are being show, or just want to improve CTR, click volume and conversion rate, this technique could be for you.</p>
<p>I&#8217;m convinced of it&#8217;s use in helping to improve AdWords campaigns. I use it regularly and it really does help to quickly and easily get to the heart of broad and phrase matching. It saves sifting through mountains of data and becoming overwhelmed with analysis paralysis. That&#8217;s just me though &#8211; if you&#8217;ve tried it out for yourself and have any suggestions, good or bad, I&#8217;d love to hear your comments.</p>
<p>Happy optimising!</p>
<p>&nbsp;<br />
<center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center></p>
<p>Alan Mitchell is an experienced Google AdWords consultant helping businesses in Australia increase their <a title="Increase PPC Return on Investment" href="http://www.calculatemarketing.com/what-i-do/my-approach.html">return on investment</a> from PPC marketing. For more information on how efficient search query optimisation can benefit your business, <a title="Contact" href="http://www.calculatemarketing.com/contact.html">get in touch</a> today for a free consultation.</p>
<p><center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center><br />
<br />&nbsp;</p>
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		<title>The 10% Clicks Rule Part 2: Process</title>
		<link>http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule-process/</link>
		<comments>http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule-process/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 10:44:24 +0000</pubDate>
		<dc:creator>Alan Mitchell</dc:creator>
				<category><![CDATA[Techniques]]></category>
		<category><![CDATA[10% clicks rule]]></category>
		<category><![CDATA[ad groups]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[analysis]]></category>
		<category><![CDATA[broad match]]></category>
		<category><![CDATA[exact match]]></category>
		<category><![CDATA[expansion]]></category>
		<category><![CDATA[optimisation]]></category>
		<category><![CDATA[phrase match]]></category>
		<category><![CDATA[process]]></category>
		<category><![CDATA[relevancy]]></category>
		<category><![CDATA[rule]]></category>
		<category><![CDATA[search queries]]></category>
		<category><![CDATA[structure]]></category>

		<guid isPermaLink="false">http://www.alanmitchell.com.au/?p=253</guid>
		<description><![CDATA[Welcome to part 2 of the Clicks Rule special. You may be familiar with a technique I shared in recent post called the 10% Clicks Rule (if not, you may want to come back once you&#8217;ve skimmed through Part 1: Overview). In essence, the 10% Clicks Rule is a technique that aims to improve the [...]]]></description>
			<content:encoded><![CDATA[<p>Welcome to part 2 of the Clicks Rule special.</p>
<p>You may be familiar with a technique I shared in recent post called the 10% Clicks Rule (if not, you may want to come back once you&#8217;ve skimmed through <a title="10% Clicks Rule: Overview" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule/" target="_self">Part 1: Overview</a>). In essence, the 10% Clicks Rule is a technique that aims to improve the relevancy of ads for search queries which have broad or phrase-matched to one of you keywords. Since it is impractical to give every possible keyword or search query its own ad group with personalised ads, the 10% Clicks Rule helps to identify those ad groups which are most likely to benefit from your time and effort.</p>
<p>Part 1 was all theory. What I want to do now is provide a step-by-step guide explaining how to identify those ad groups in your own AdWords account which could greatly benefit from your insight. All we&#8217;re trying to do here is run a Google AdWords search query report at ad group level, filter out exact match keywords (to leave broad and phrase match only) and highlight those ad groups with more than 10% of broad and phrase clicks. These are the ad groups we want to look at. So if you&#8217;re a seasoned AdWords and Excel pro, feel free to skim through the bullets or jump ahead to <a title="10% Clicks Rule: Does It Work?" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule-does-it-work/" target="_self">Part 3: Does it Work?</a>. For everyone else who might need a little more guidance, continue reading for a detailed step-by-step guide.</p>
<p><span id="more-253"></span></p>
<h3>Download a search query report</h3>
<ul>
<li>Log in to Google AdWords, go to the Report Centre and click &#8216;create a new report&#8217;</li>
<li>Click &#8216;Search Query Performance&#8217;</li>
<li>Select &#8216;ad group&#8217; as the level of detail, &#8216;summary&#8217; as the unit of time</li>
<li>Select an appropriate date range</li>
<li>Click &#8216;create report&#8217;, open it once it completes and export it to Excel</li>
</ul>
<h3>Pivot the data</h3>
<p>Once we have the search query report in front of us, we want to summarise clicks by ad group.</p>
<ul>
<li>Delete anything above the campaigns/ad group/search query row so &#8216;campaigns&#8217; is in cell A1</li>
<li>Scroll to the bottom and delete the &#8216;totals and overall averages&#8217; row</li>
<li>Select all data and headings</li>
<li>Go to Insert, click &#8216;PivotTable&#8217;, the &#8216;OK&#8217;</li>
<li>This should create a new sheet</li>
</ul>
<h3>Calculate clicks by ad group</h3>
<p>Next we want to filter out exact match clicks and calculate each ad group&#8217;s broad and phrase match click volume.</p>
<ul>
<li>Make sure you can see the &#8216;PivotTable Field List&#8217; toolbar on the right-hand side (if you can&#8217;t, try clicking on the blank PivotTable or go to Options &gt; Field List) &#8211; your sheet should now look like <a href="http://www.alanmitchell.com.au/uploads/2009/07/10-percent-clicks-rule-pivot-example-1.png" target="_blank">this</a></li>
<li>Drag &#8216;ad group&#8217; into the &#8216;row labels&#8217; box &#8211; this should list all your ad groups in column 1</li>
<li>Drag &#8216;clicks&#8217; into the &#8216;values&#8217; box and ensure it says &#8216;sum of clicks&#8217; &#8211; this should show click totals in column 2</li>
<li>Drag &#8216;Search Query Match Type&#8217; into the &#8216;report filter&#8217; box which should add a drop-down filter in cells A1 and A2 &#8211; your field list should now look like <a href="http://www.alanmitchell.com.au/uploads/2009/07/10-percent-clicks-rule-pivot-field-list.png" target="_blank">this</a></li>
<li>Click the drop-down filter, click &#8216;select multiple items&#8217; and ensure only broad, broad (session based) and phrase  are ticked &#8211; like <a href="http://www.alanmitchell.com.au/uploads/2009/07/10-percent-clicks-rule-pivot-match-type-filter.png" target="_blank">this</a></li>
</ul>
<h3>Calculate percentages by ad group</h3>
<p>You should now have a list of ad groups with totals of their broad and phrase clicks. Let&#8217;s now calculate each ad group&#8217;s percentage of <em>total </em>broad and phrase clicks.</p>
<ul>
<li>Scroll to the bottom and make a note of the &#8216;grand total&#8217; number of broad and phrase clicks</li>
<li>Click anywhere on the PivotTable to ensure it&#8217;s selected and click Options &gt; Formulas &gt; Calculated Field on the toolbar</li>
<li>Type &#8220;Percentage&#8221; as the name</li>
<li>Type &#8220;= Clicks / total_clicks&#8221; into the Formula box, where &#8216;total_clicks&#8217; is your grand total of broad and phrase clicks you made a note of earlier</li>
<li>Click OK &#8211; this should add a new column with each ad group&#8217;s percentage</li>
<li>Ensure the &#8216;grand total&#8217; of this new column equals 1</li>
<li>Change the formatting so that each number reads as a percentage</li>
</ul>
<h3>Highlight high-volume ad groups</h3>
<p>Now that we have percentages calculated for each ad group, make a note of those ad groups&#8230;</p>
<ul>
<li>Right-click anywhere in column 3, go to &#8216;Sort&#8217; and select &#8216;Sort Largest to Smallest&#8217;</li>
<li>Make a note of ad groups with more than 10% of clicks</li>
</ul>
<p>These are the ad groups with a lot of broad-matching and phrase-matching going on. These are the ad groups that could benefit with your time and effort.</p>
<h3>The fun part</h3>
<p>You&#8217;ve now got everything you need to start make powerful changes to you AdWords account. You can stop here and use your own intuition to make improvements to these ad groups, or continue reading for some ideas and suggestions on what to do next.</p>
<h3>Search query analysis</h3>
<ul>
<li>Go back to your original search query report sheet so you can see all your search queries</li>
<li>In the &#8216;ad group&#8217; column, filter so that only the ad groups you made a note of earlier are ticked</li>
<li>In the &#8216;Search Query Match Type&#8217; column, filter so that only broad, broad (session) and phrase are ticked</li>
<li>Sort the clicks largest to smallest</li>
</ul>
<p>Your search query report should look something like <a href="http://www.alanmitchell.com.au/uploads/2009/07/10-percent-clicks-rule-search-queries-to-split-out.png" target="_blank">this</a>.</p>
<p>Take a moment to familiarise yourself with your search queries. People are typing these searches to find your products or services. You need to decide what action to take. For each of your search queries, you could either:</p>
<ol>
<li>Add it as a negative keyword (if it&#8217;s not relevant)</li>
<li>Add it as a new keyword in its <em>own </em>ad group (if ads in that ad group are relevant)</li>
<li>Add it as a new keywords in a <em>new </em>ad group (if ads in that ad group are not relevant and new ads are needed)</li>
</ol>
<p>First decide if any of the search queries are irrelevant to your business (option 1). Make a note of any irrelevant searches in a separate Excel sheet &#8211; you can add them as negative keywords later.</p>
<p>Great. Let&#8217;s now assume that all remaining searches are relevant to your business. You now need to decide between options 2 and 3 &#8211; whether to add the search query as a new keyword in <em>that </em>ad group, or in a <em>new </em>ad group.</p>
<p>To decide whether option 2 or 3 would work best, have a look at the &#8216;ad group&#8217; column for the search query. It is this ad group the search query is being matched to. Open up AdWords Editor and now find that ad group. Look at the ads. These ads are being shown whenever someone searches for the search query. Are they relevant? Do they mention the search query in the heading or descriptions? Could they be improved in any way to increase relevancy, Quality Score, CTR and conversion rate?</p>
<p>If you think the ads are relevant to the search query, add the search as a new keyword to <em>that </em>ad group (option 2). If you think you could write better, more relevant ads for the search query, add the search query as a new keyword in a <em>new </em>ad group and write better ads for it (option 3).</p>
<h3>Great rule, but does it work?</h3>
<p>Hopefully if you&#8217;ve made it this far you&#8217;ve managed to have a go yourself and found some juicy ways to improve your AdWords campaign. While I hope you found it simple and straightforward to follow, feel free to share your thoughts and comments.</p>
<p>In the final part of the Clicks Rule trilogy, I look at real AdWords examples and explore how it can actually help improve results of AdWords campaigns. <a title="10% Clicks Rule: Does It Work?" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule-does-it-work/" target="_self">Part 3: Does It Work?</a></p>
<p>&nbsp;<br />
<center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center></p>
<p>Alan Mitchell is an experienced Google AdWords consultant helping businesses in Australia increase their <a title="Increase PPC Return on Investment" href="http://www.calculatemarketing.com/what-i-do/my-approach.html">return on investment</a> from PPC marketing. For more information on how efficient search query optimisation can benefit your business, <a title="Contact" href="http://www.calculatemarketing.com/contact.html">get in touch</a> today for a free consultation.</p>
<p><center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center><br />
<br />&nbsp;</p>
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		<title>The 10% Clicks Rule Part 1: Overview</title>
		<link>http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule/</link>
		<comments>http://www.calculatemarketing.com/blog/techniques/the-10-percent-clicks-rule/#comments</comments>
		<pubDate>Mon, 20 Jul 2009 04:34:35 +0000</pubDate>
		<dc:creator>Alan Mitchell</dc:creator>
				<category><![CDATA[Techniques]]></category>
		<category><![CDATA[10% clicks rule]]></category>
		<category><![CDATA[ad groups]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[analysis]]></category>
		<category><![CDATA[broad match]]></category>
		<category><![CDATA[exact match]]></category>
		<category><![CDATA[expansion]]></category>
		<category><![CDATA[optimisation]]></category>
		<category><![CDATA[phrase match]]></category>
		<category><![CDATA[relevancy]]></category>
		<category><![CDATA[rule]]></category>
		<category><![CDATA[search queries]]></category>
		<category><![CDATA[structure]]></category>

		<guid isPermaLink="false">http://www.alanmitchell.com.au/?p=236</guid>
		<description><![CDATA[Welcome to the first of a 3-part Clicks Rule special. Here&#8217;s the theory No more than 10% of total broad and phrase clicks in your Google AdWords account should come from a single ad group. If more than 10% of your total broad and phrase clicks comes from a single ad group, the keywords in [...]]]></description>
			<content:encoded><![CDATA[<p>Welcome to the first of a 3-part Clicks Rule special.</p>
<h3>Here&#8217;s the theory</h3>
<p>No more than 10% of total <a title="AdWords Help: Match Types" href="http://adwords.google.com/support/bin/answer.py?hl=en&amp;answer=6100" target="_blank">broad and phrase</a> clicks in your Google AdWords account should come from a single ad group. If more than 10% of your total broad and phrase clicks comes from a single ad group, the keywords in that ad group are being over broad-matched or over phrase-matched. Too many searches are going to that ad group&#8217;s broad and phrase-match keywords, so the ad group could benefit from keyword expansion and <a title="AdWords Help: Search Query" href="http://adwords.google.com/support/bin/answer.py?hl=en&amp;answer=68046" target="_blank">search query</a> analysis.</p>
<p><span id="more-236"></span></p>
<h3>Example</h3>
<p>Suppose you found an ad group which accounted for 18% of your total broad and phrase clicks. This ad group is a prime candidate for improvement for two reasons:</p>
<h4>1. Ad group expansion</h4>
<p>High-volume ad groups are perfect for ad group expansion.</p>
<p>Spitting out the ad group&#8217;s keywords into separate ad groups allows you to write more tailored ads for each keyword. Tailored ads are likely to have a beneficial effect on click-through rate (CTR), Quality Score, costs per click (CPC), ad ranking and conversion rate.</p>
<p>Since it is impractical for <em>every </em>keyword to have it&#8217;s own ad group (imagine how tedious and time-consuming 10,000 keywords and 10,000 ad groups would be!), the 10% rule highlights the ad groups and keywords that are likely to benefit most from being split out and having their own tailored ads.</p>
<h4>2. Search query analysis</h4>
<p>High-volume ad groups are also perfect for search query analysis.</p>
<p>Search queries are what people actually type into Google before they click on one of your ads. Running a search query report for the <em>whole AdWords account</em> allows to to assess whether each of your search queries are relevant to your business, and adding them as negative keywords if not.</p>
<p>Running a search query report at an <em>ad group</em> level, is even better. Not only can you decide if each search query is relevant to your business, but you can also decide if each search query sufficiently matches the ads in that ad group. If the ads in the ad group are very different to the search query, the search query could benefit from having its own ad group with its own personalised ads.</p>
<p>So for each broad and phrase search query you found that matches to the 18% ad group:</p>
<ul>
<li>If the search query is irrelevant to your business &#8211; add the search query as a negative keyword</li>
<li>If the search query is very close to the ad group&#8217;s keywords and ads &#8211; add the search query as a keyword in the <em>same </em>ad group</li>
<li>If the search query is different to the ad group&#8217;s keywords and ads and you think it could benefit by having it&#8217;s own personalised ads &#8211; add the search query as a keyword in a <em>new </em>ad group</li>
</ul>
<p>Since it is impractical to look at the <em>every </em>ad group&#8217;s search queries, the 10% rule highlights only those ad groups which are likely to have the biggest effect for the amount of time you spend making changes.</p>
<h3>Broad and phrase only</h3>
<p>You may ask why look at only broad and phrase clicks? What about exact match?</p>
<p>Exact-match keywords give you complete control over the user&#8217;s search query. Since you can be 100% sure what the user will need to type into Google for your exact-match keyword to be triggered, you are able to write highly-targeted and personalised ads without having to worry about hundreds of different search queries triggering your exact-match keyword. It is relatively simple to look at an exact-match keyword and decide whether its ad could be made more relevant.</p>
<p>However, with broad and phrase match, things aren&#8217;t so simple. You could spend all day trying to write perfect ads which closely match your broad and phrase keywords, but ultimately it is up to Google what kinds of searches get matched to these ads.</p>
<p>For example, you could write a highly compelling &#8216;Cheap Sony TVs&#8217; ad for your &#8216;cheap Sony TVs&#8217; keyword. However, if the user searches for &#8216;Bravia 42 inch deals&#8217; and they gets broad-matched to your &#8216;cheap Sony TVs&#8217; keyword, your &#8216;cheap Sony TVs&#8217; ad will appear. It will look irrelevant to the user.</p>
<p>A better ad would mention &#8216;Bravia 42 inch deals&#8217;, although this is only possible by creating a dedicated &#8216;Bravia 42 inch deals&#8217; ad group. You know you can&#8217;t create a dedicated ad group for <em>every </em>search query, so where do you start? Where do you draw the line?</p>
<p>This lack of control and uncertainty with broad and phrase match can be a real problem for advertisers trying to create highly relevant campaigns. The whole point of the 10% Clicks Rule is to help regain some control, by providing a technique to help you quickly and easily get to the heart of your broad and phrase matching and make changes that are likely to have a powerful effect. It&#8217;s not meant to be a strict &#8216;rule&#8217; as such, more a &#8216;guideline&#8217; or &#8216;rule of thumb&#8217; which I have found to work in my experience.</p>
<p>That&#8217;s all for part 1. Comments and suggestions welcome.</p>
<p>In <a title="10% Clicks Rule: Process" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule-process/" target="_self">Part 2: Process</a>, I&#8217;ll take you through a step-by-step guide to running rule for yourself &#8211; finding those ad groups in your own Google AdWords account that could benefit from a little TLC. If you&#8217;re more interested in exactly how the 10% Clicks Rule actually works or how it can help to improve your AdWords results, skip to <a title="10% Clicks Rule: Does It Work?" href="http://www.alanmitchell.com.au/techniques/the-10-percent-clicks-rule-does-it-work/" target="_self">Part 3: Does it Work?</a></p>
<p>&nbsp;<br />
<center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center></p>
<p>Alan Mitchell is an experienced Google AdWords consultant helping businesses in Australia increase their <a title="Increase PPC Return on Investment" href="http://www.calculatemarketing.com/what-i-do/my-approach.html">return on investment</a> from PPC marketing. For more information on how efficient search query optimisation can benefit your business, <a title="Contact" href="http://www.calculatemarketing.com/contact.html">get in touch</a> today for a free consultation.</p>
<p><center>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-</center><br />
<br />&nbsp;</p>
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